10DLC Provisioning Delays

Incident Report for Inteliquent Portal and API

Resolved

This incident has been resolved.

Posted Jul 31, 2024 - 15:26 CDT

Update

Sinch has noticed a delay in provisioning 10DLC long codes due to an error received from T-Mobile. We are actively checking in with T-Mobile and waiting for updates. Updates to follow as received.

Posted Jul 29, 2024 - 14:06 CDT

Update

We are continuing to investigate this issue.

Posted Jul 29, 2024 - 07:54 CDT

Investigating

Customers may experience interruptions and intermittent failures and delays to 10DLC Campaign Provisioning. We will update this as soon as we have more information.

Posted Jul 26, 2024 - 11:04 CDT